Our Think Help Desk Team has been hard at work on the road. This week they have been in Wisconsin and Kentucky telling everyone about our Think Help Desk ticketing software. Our team will be at the Kentucky Society for Technology in Education conference the rest of this week. Stop by and enter for a chance to win a Kindle Fire!
ThinkHelp Desk is a hosted help desk program that can be used to track service requests of any kind including IT maintenance, building maintenance requests, purchasing requests and much more.
ThinkHelp Desk makes opening a service request as easy as sending an email, so there is no need for any “end user” training associated with implementing this in your environment.
On the other hand, ThinkHelp Desk has extensive reporting capabilities that works to increase the efficiency of your maintenance staffs by having the ability to assign priority tickets, tracking the progress of open issues and even allows for the creation of customizable reports to track the efficiency of the departments, most common issues, and even reports that can support the argument of staffing needs.
ThinkHelpDesk requires minimal set up and is a hosted product, so it is a much more cost effective solution than those that require valuable server resources.
The best part is that even though the ThinkHelpDesk is the most user-friendly HelpDesk that is available on the market it is also the most cost effective system available. Not only do you get a lot more functionality than other help desk solutions, but you end up paying a lot less.
To watch a brief video about Think HelpDesk click HERE.
To try a live demo click HERE.
Or to sign up for a personalized demo click HERE.