Sidekick
Managed Servers
Your Sidekick Managed Servers are monitored 24x7 for issues, threats, pending problems, as well as required updates and patches. Services will be patched, optimized, and secured ensuring your business servers remain operational and available for you, and your customers. You can rest easy knowing that your Sidekick never sleeps, takes a vacation or finds another job. Your managed servers will be protected and maintained by your Sidekick staff all day, everyday.
How we Manage your Servers
Manage
Configuration Management
Incident Management
Problem Management
Change Management
Vendor Management
Analyze
Performance Analytics
Compliance Analysis
Capacity Analysis
Optimize
Updates/Patches
IT Lifecycle Action Plan
Performance Benchmarks
Continual Service Improvements
Monitor
Optimum Systems Visibility
24x7x365
Support Services Security
Network/Systems Alerting